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Consumer + Reports + Smartphone
Palm Pre Customer Satisfaction Hot On iPhone 3GS Heels | eWEEK Europe UK
[...] Testing smartphones this year caused Consumer Reports the US equivalent to Which consumer research to rethink its measures, Reynolds explained. To better emphasise the differences he detailed above, he said Consumer Reports has added more attributes to its ratings system. [...] The Apple iPhone 3GS asserted itself to the top of Consumer Reports' newest smartphone rankings, with the Palm Pre was close behind. [...] The Apple iPhone 3GS topped Consumer Reports' newest smartphone ratings, according to its blog. But it was not a runaway winner, with the keyboard-touting Palm Pre following close on its heels. [...]
Android Triggers Surge Of Consumer Interest | eWEEK Europe UK
[...] Consumer desire for a smartphone that runs Google Android has spiked over the last three months, according to a new report from ChangeWave. [...] In the six months since the iPhone 3GS was launched to enormous fanfare, Apple's planned buying has fallen just 12 points, from its high & far less than the 26-point drop we saw in the six months after the 2008 iPhone 3G launch, states the report. In short, the current survey shows Apple is still excellently positioned to outperform in the consumer smartphone market going forward. . [...] The December poll additionally showed smartphone ownership to be steadily rising, with 42 percent of respondents saying they currently own a smartphone, which was up from 39 percent in September and 37 percent in June. Additionally, 12.8 percent said they plan on buying one within the next 90 days, which ChangeWave reports as the second highest percentage ever recorded in a ChangeWave survey. [...]
Survey Shows Free Phone Customers Can’t Get No Satisfaction | eWEEK Europe UK
[...] The finding is part of three studies released Oct. 8. the 2009 Wireless Consumer Smartphone Customers Satisfaction Study, Vol. 2.. the 2009 Wireless Business Smartphone Satisfaction Study. and the 2009 Wireless Traditional Mobile Phone Satisfaction Study, Vol. 2. [...] J.D. Power found satisfaction among consumer smartphone owners to be on the rise, having climbed 14 index points, on a 1,000-point scale, since six months ago. Satisfaction among business smartphone owners has risen 43 points since 2008, while satisfaction among traditional mobile phone owners&mdash. [...] The three studies also found that 40 percent of consumer smartphone owners have eliminated their landlines in favor of mobile calling, while only 27 percent of traditional handset owners having done the same. Looking forward to their next phones, 22 percent of consumer smartphone owners say they want their next handset to have Wi-Fi connectivity, while 21 percent want a touch screen and 17 percent want GPS capabilities. [...]
French Government Quizzes Apple Over Exploding iPhones | eWEEK Europe UK
[...] According to reports from Reuters, a senior executive from Apple is due to meet France's consumer affairs minister Herve Novelli today to discuss the problems which have also been reported in the UK and the US. [...] Earlier this year, Hewlett-Packard recalled some of its lithium-ion notebook batteries, the U.S. Consumer Product Safety Commission announced, after two reports of overheated batteries resulting in fires that caused minor property damage, though no injuries were reported. [...] Government officials in France are apparently meeting with Apple representatives today after recent reports of iphone and ipod touches overheating and screens shattering. [...]
» Print French Government Quizzes Apple Over Exploding iPhones | eWEEK Europe UK
[...] According to[1] reports from Reuters, a senior executive from Apple is due to meet France's consumer affairs minister Herve Novelli today to discuss the problems which have also been reported in the UK and the US. [...] Earlier this year, Hewlett-Packard recalled some of its[3] lithium-ion notebook batteries, the U.S. Consumer Product Safety Commission announced, after two reports of overheated batteries resulting in fires that caused minor property damage, though no injuries were reported. [...] The reported incident in Liverpool, follows the apparent emergence of similar cases in the US. Late last month, a reporter from [2] Seattle's KIRO TV station reported how the station used the Freedom of Information Act to get the Consumer Product Safety Commission to turn over 800-pages which referred to issues of iPods overheating. [...]
» Print Android Triggers Surge Of Consumer Interest | eWEEK Europe UK
[...] In the six months since the [6] iPhone 3GS was launched to enormous fanfare, Apple's planned buying has fallen just 12 points, from its high & far less than the 26-point drop we saw in the six months after the 2008 iPhone 3G launch, states the report. In short, the current survey shows Apple is still excellently positioned to outperform in the consumer smartphone market going forward. . [...] The December poll additionally showed [5] smartphone ownership to be steadily rising, with 42 percent of respondents saying they currently own a smartphone, which was up from 39 percent in September and 37 percent in June. Additionally, 12.8 percent said they plan on buying one within the next 90 days, which ChangeWave reports as the second highest percentage ever recorded in a ChangeWave survey. [...] Google, however, is [3] expected to introduce a new smartphone, the HTC-based Nexus One, on 5 January. The much-buzzed-about Android-running phone is expected to be available unlocked, allowing users to sign up for service with either T-Mobile or AT&T. Early reviews have [4] likened the Nexus One to the Droid, however - not the iPhone. [...]
ARM Launches New Chip For Smartphones, Netbooks | eWEEK Europe UK
[...] British chip designer ARM is targeting the smartphone, netbook and consumer electronics sector after launching its Cortex-A5 MPCore processor family. [...] ARM Launches New Chip For Smartphones, Netbooks. [...]
Mobile & Wireless | eWEEK Europe UK
[...] Apple's iPhone offers the greatest degree of customer satisfaction, beating out even the BlackBerry in rankings by enterprise and consumer customers, reports J.D. Powers. [...] Good Reviews Pitch Motorola Droid Into Smartphone War. [...] HD2 Smartphone Hits UK Shores This Week. [...]
HP Recalls Laptop Batteries | eWEEK Europe UK
[...] Certain Hewlett-Packard lithium-ion notebook batteries are being recalled, the U.S. Consumer Product Safety Commission has announced, after two reports of overheated batteries resulting in fires that caused minor property damage, though no injuries. [...]
Refinement For BlackBerry Bold 9700 | eWEEK Europe UK
[...] The Bold certainly seems a more comfortable fit for the RIM line of devices than its BlackBerry Curve 8520 smartphone, released in August as an overt attempt to appeal to a more consumer demographic. [...]
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